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right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Vulpés Electronics GmbH, Einsteinstraße 1, 24118 Kiel, email: by means of a clear statement (e.g. a letter sent by post_cc781905-5cde-3194-bb3b- 136bad5cf58d_or email) about your decision to withdraw from this contract. You can use the attached return form for this, but it is not mandatory. Please send the goods to the following address: Vulpés Electronics GmbH, Einsteinstraße 1, 2OG, 24118 Kiel. 

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.


Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the goods . For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to check the nature, properties and functioning of the goods.


We reserve the right to make the corresponding payment in full if we receive the goods not completely in accordance with the original packaging contents and  if the goods are as described on the part of the customer verifiably  was damaged or changed so that resale is no longer reasonable. 

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